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Privacy Policy

Privacy Policy: 

Information for Residents of the European Economic Area (EEA) and the UK

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), the following information applies to the processing of your personal data by Librex Group SAL operator of www.ritello.com, in addition to the general information provided in our Privacy Policy [https://www.ritello.com/privacypolicy]. These provisions are intended to comply with the requirements of the General Data Protection Regulation (GDPR).

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1. Data Controller

For the purposes of the GDPR, the data controller for personal data collected through www.ritello.com is [Librex Group SAL, Arz Hospital Street, Librex Bldg. - Zalka - Beirut, LEBANON]. You can contact us regarding data protection matters at [info@librex.com] or via the contact methods detailed in our main Privacy Policy.

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2. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds under GDPR:

  • Consent: Where you have given us explicit consent for processing your personal data for one or more specific purposes (e.g., signing up for newsletters, accepting certain cookies). You have the right to withdraw your consent at any time.

  • Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract (e.g., processing an order you place, responding to your inquiries about purchasing a product).   

  • Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject (e.g., tax or accounting requirements).

  • Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data. Our legitimate interests include, but are not limited to: 

    • Operating and improving our website and services.

    • Ensuring the security of our website and IT systems.

    • Understanding how users interact with our website for analytics purposes.

    • Marketing our products and services (where permissible and subject to your right to object).

 

3. Your Rights Under GDPR

As an EEA or UK resident, you have the following rights regarding your personal data:

  • Right of Access: You have the right to request copies of your personal data that we hold.

  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.   

  • Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.   

  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.   

  • Right to Object to Processing: You have the right to object to our processing of your personal data based on legitimate interests or for direct marketing purposes.   

  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.  

  • Right to Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw that consent at any time.   

  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.   

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4. Data Transfers Outside the EEA/UK

  • Data is NOT transferred): We primarily store and process personal data collected from EEA/UK residents within the EEA or UK. If any transfer outside these regions becomes necessary, we will ensure it complies with GDPR requirements through appropriate safeguards.

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5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, and as described in our main Privacy Policy [https://www.ritello.com/privacypolicy].   

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6. Exercising Your Rights

To exercise any of your rights under GDPR, please contact us at [info@librex.com] or through the contact details provided in our main Privacy Policy. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).   

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Disclaimer:

Librex Group Sal. is the sole owner of the copyrights to the text, design, photos and graphics on this website, in addition to the trademarks, trade-names, logos, emblems, viewed on the site.

The information and texts of the Librex/Ritello website may not be copied or duplicated for any purpose without the express consent of Librex Group Sal. This website is  the sole intellectual property of Librex Group Sal.

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